Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake coming from your local delivery service and might like to cancel your order, 1st check your email and/or spam filtration this means you clicked on the correct shipping and delivery address and/or WEB ADDRESS. Once this has been done, if you are nevertheless thinking about continuing, just reply to the email with the information on your request and you should greatly appreciate any kind of assistance you may possibly offer. For technological issues, you may need to contact customer care via their contact number: (Toll Free). Alternatively, if a person have any other questions, you may send us an email and all of us will do our utmost in order to assist you.
Your bundle appear at your current door within more effective to ten working days. Take note that will shipping times may vary from a single courier company in order to another. Therefore, it is, constantly preferable to order with a reliable company. To help ensure your package deal arrives safely, we all always advise that will you sign your parcel’s “Thanks Regarding Sending” section in order to arrives. Your local delivery services usually are required to clearly display this personal confirmation on all sent items, which include Element Vape products.
Once your parcel is here at your door, you need to collect that as soon since possible. This is usually normally done by completing a self-addressed, stamped envelope along with your return tackle and tracking amount. Upon arrival, ensure that your unit is fully charged and prepared to begin using this immediately. Do not hold out for your Element Vape product to warm up; it cannot be stressed sufficient, particularly in the case regarding rechargeable batteries.
As layed out in the above section, when shipping to UK residents, delivery will probably be facilitated by certainly one of our countrywide network of courier companies, such as DPD, FED EX or UPS — but please enable for additional charges to be used into consideration any time placing your order. Customers located within the Republic of Ireland are not allowed to purchase online. Within most cases, consumers located within the Republic of Ireland will be unable to purchase the object through the use of credit playing cards or debit cards. We are currently encountering some issues with credit card scams in The european countries as well as in certain cases, payments made making use of these methods might be declined or even reversed. In addition, all deliveries to be able to EU customers might be controlled by taxes and import duties.
Any time shipping internationally, make sure you note that customs procedures are extremely time-consuming and frequently require the assistance of an independent customs dealer. In the case of an imported product, delivery occasions will be dependent on your courier’s international delivery service and podsmall.com transit occasions may greatly exceed our internal shipping estimates. Should you be unsure of expected transit times, please get in touch with us immediately. Global orders will typically arrive within three to five business days following payment has recently been received.
For all questions concerning this matter, make sure you note that every concerns should be aimed towards our corporate headquarters. Should you need to create modifications or inquire regarding our services in general, you may do so at anytime during business hours, Monday through Friday, except Weekend, Wednesday, and Thursday. Should you have any other queries, you can either contact our client service team or perhaps one of our own sales representatives at the main office. In case you prefer to location your order online, you are welcome to visit internet site and follow the simple instructions provided. All billing in addition to ordering information will certainly be provided at the click regarding a button.
As constantly, we strongly suggest that all requests be paid for in full before shipping and delivery or delivery of products. Any modifications to shipping or delivery policies will probably be clearly indicated on receipt of repayment. In the event of a problem in any item, please contact us right away for any return or replacement. As long because your satisfaction will be our most important, all of us will work together with one to make certain that you have got the very best digital products available.